A family-owned cashew processing operation in Kampong Thom province had been supplying the Phnom Penh domestic market for four years and wanted to expand into regional export — specifically targeting buyers in Vietnam and Thailand. Their first attempted shipment had been held at the border due to missing phytosanitary certificates and incorrect customs documentation, resulting in spoilage costs and a lost buyer relationship.
Hanukreajea's agricultural trade team conducted a full export readiness assessment. We identified three documentation gaps: the company lacked a CAMCONTROL quality certification, had no established relationship with a licensed freight forwarder, and was using an incorrect HS code classification for processed cashew products — a common error that triggers customs holds.
We managed the CAMCONTROL application process, corrected the HS code classification, and connected the client with a Phnom Penh-based freight forwarder experienced in ASEAN agricultural shipments. We also prepared a complete export documentation pack — phytosanitary certificate, certificate of origin, commercial invoice, and packing list templates — that the client's team could reuse for future shipments.
Outcome: The first compliant export shipment was dispatched to a Vietnamese buyer within 9 weeks of engagement. A second buyer in Thailand was identified through Hanukreajea's trade network and a supply agreement was signed three months later. The client now exports two containers per month with zero customs delays.